Assistant Registrar Of Deeds: Tracking And Information Services

What you will need

• Minimum

Key responsibilities

• Manage deeds information.
• Manage workload, workflow, processes and standards and implement corrective measures.
• Manage statistics, exception reports and implement corrective measures.
• Manage updating of procedure manuals.
• Manage archiving of records.
• Manage the filing system of requests for information.
• Manage client relations services.
• Monitor the complaint register and draft action plan.
• Quality assure client satisfaction survey report and make recommendations.
• Manage the implementation of outreach programmes, stakeholder engagement meetings.
• Monitor implementation of action plan for public service month.
• Verify Service Delivery Improvement Plan reports.
• Manage correspondence and provide guidance to clients.
• Analyse and investigate the enquiry received.
• Provide and/or quality assure feedback to client and management.
• Certify information/judicial copies/ section 212 / affidavit and sign register.
• Manage subpoena register.
• Manage Deeds Office Tracking System (DOTS).
• Manage workload, workflow, processes and standards and implement corrective measures.
• Manage statistics, exception reports and implement corrective measures.
• Manage DRS/Deeds View profiles and implement corrective measures.
• Manage the update of procedure manual.

Additional details

• Grade: National

How to apply

Applications can be submitted by hand delivery during office hours to: 113 Alexander Road, Qonce, 5600 Eastern Cape before the closing date as no late applications will be considered. Candidates are also encouraged to apply by using this link http://deedsportal.deeds.gov.za before the closing date as no late applications will be considered. Applications and supporting documents sent to us that are not specified in the advertisement for the post that you are applying for will not be accepted

• Application method: Post
• Application method: Hand delivery
• Enquiries: Ms VC Bomela and Mr P Sabasaba
• Telephone: (043) 642 2741

Please note

• EE Targets: Coloured, Indian and White Males, and African, Coloured, Indians and White Females, and Persons with Disabilities.