Information Technology Technician

What you will need

• A relevant NQF level 6 qualification in Information Technology.
• The disclosure of a valid unexpired driver’s licence.
• Certification in the following Certified Microsoft Engineer, Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE).
• A+ and Network+ certification is required.
• Knowledge of Windows 7
• Windows 8
• Window 10
• MS Office 2010, 2013 and Office 365
• Symantec Ant-virus
• Microsoft MS
• Transversal systems (PERSAL, SAP and LOGIS) and ITIL will serve as an advantage.
• Willingness to travel to various remote sites and offices Competences: An in-depth knowledge of client server IT environment.
• Leadership qualities as well as strong customer service and interpersonal skills.
• Good computer knowledge and skills (Ms Word, Excel and PowerPoint).
• Ability to work under pressure.
• Good communication skills both verbal and written.
• Exposure to different business application platforms.

Experience

Three (3) years appropriate experience in Information Technology.

Skills and competencies

• Leadership qualities as well as strong customer service and interpersonal skills.
• Good computer knowledge and skills (Ms Word, Excel and PowerPoint).
• Good communication skills both verbal and written.

Key responsibilities

• Manage calls logged on the call management systems.
• Provision of end-user support with regards to hardware, software and network connectivity.
• Ensure that all IT policies, norms and standards are enforced.
• Perform quality control for the Local Area Network (LAN).
• Perform installation, maintenance and upgrading of computer hardware and software as second fault-finding identification.
• Install and upgrade software applications not performed by resources from the outsourced partner.
• Provide and maintain internet and e- mail client services.
• Ensure that antivirus software signature and operating systems patches are up to date.
• Initiate and co-ordinate the change control procedures.
• Provide technical input for training and development of computer end-user skills.
• Perform routine back-ups for all the available servers.
• Compile monthly performance reports.
• The appointees will be expected to perform overtime and standby duties when necessary.

Additional details

• Grade: Provincial

How to apply

• Enquiries: Mr BZ Vilane
• Telephone: (013) 759 7496, (013) 759 7515, (013) 759 7446, (013) 759 7575